Special Services • SP-09
Strategic Communications
Control the narrative before it controls the outcome.
Scope
What the engagement covers.
Information-domain attacks are now a standard part of commercial and political conflict. This service analyses the narrative environment and plans defensive response.
Included capabilities
- Disinformation analysis and narrative mapping
- Influence operation detection and attribution assessment
- Crisis communication planning and message architecture
- Stakeholder-specific response strategy and sequencing
- Post-crisis reputation recovery planning
Outputs and deliverables
- Narrative map and actor analysis
- Crisis communication plan and message architecture
- Response playbooks by scenario
- Post-crisis recovery plan and monitoring
Workflow
How it is delivered, step by step.
Each step has an owner, an entry condition and an artefact that has to exist before the next step begins.
01MapNarrative environment, actors, channels and amplification structure.
02AssessThreat to reputation, operations, regulatory position and relationships.
03PlanMessage architecture, channel strategy and escalation thresholds.
04RespondCoordinated response with legal, security and communications aligned.
05RecoverMonitoring, correction and long-term reputation rebuilding.
Use cases
Where this is typically applied.
Principals in public disputes with reputational exposure
Companies managing the communications side of a security incident
Delivery model
The operating pattern for Special Services.
The same delivery discipline applies across every capability in this line, so combined engagements stay coherent.
Assess
Threat picture, exposure, routine analysis and protective gap review.
Harden
Identity, device, communication, physical and information-domain controls.
Monitor
Continuous intelligence, exposure detection and early warning.
Respond
Containment, recovery, investigation and coordinated escalation.
Review
Post-incident learning, control adjustment and periodic reassessment.
Integration
- Client corporate security, legal counsel and communications functions.
- Existing IT and identity teams for account and device remediation.
- Insurers, local providers and law enforcement liaison where authorized.
- Family office and household staff protocols for the personal perimeter.
Engagement approach
Every mandate is scoped in writing with a named sponsor, defined coverage hours and a stated legal basis. Discretion applies to method and reporting channel, never to whether the work is lawful, authorized and recorded.
Related
Other capabilities in Special Services.
SP-01
Executive Digital Protection
Protect the person, not only the corporate perimeter.
SP-02VVIP Close Protection
Physical protection planned from intelligence, not from habit.
SP-03TSCM
Confirm the room is not listening.
SP-04Counter-Surveillance
Detect the people watching before they act.
SP-05Threat Intelligence
Early warning built from sources the principal cannot monitor alone.
SP-06Dark Web Monitoring
Find the exposure before it is used.
SP-07Identity & Reputation Protection
Defend the name as carefully as the person.
SP-08Private Investigation
Lawful fact-finding that stands up when it is challenged.
SP-10Incident Response
When it has already happened, speed and evidence both matter.
SP-11Human Risk
The most reliable way in is still the person.
SP-12Clandestine Offensive Security
Adversary emulation run without warning the defenders.